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PortMedica

Service

Claim Rejections

Rejections happen. We catch them quickly, correct the issue, and get the claim back out the door.

What’s included

Claim Rejections

  • Rejection identification and root-cause review
  • Claim correction and same-day or next-day resubmission
  • Payer-specific error resolution
  • Clearinghouse and payer portal monitoring
See everything included

Overview

A rejected claim isn't a lost claim.

A rejected claim isn't a lost claim, but it becomes one if nobody acts on it. Rejections come back from the clearinghouse or the payer with a specific reason: a wrong patient ID, a missing modifier, a billing code that doesn't match the diagnosis. We review every rejection, find the root cause, correct it, and resubmit before it turns into a delay that affects your cash flow.

We also track rejection patterns. If the same issue keeps coming up, we fix it at the source so it stops costing you rework time every month.

Two clinic staff members reviewing paperwork at the front desk

What's included

What rejection management covers.

  • Rejection identification and root-cause review

  • Claim correction and same-day or next-day resubmission

  • Payer-specific error resolution

  • Clearinghouse and payer portal monitoring

  • Rejection trend reporting to identify and prevent repeat issues

Our process

From onboarding to ongoing revenue, step by step.

We start by understanding where your revenue cycle is today. From there, we take over the day-to-day and keep improving as we go.

  1. 01

    We review your current setup

    We look at how your billing is running today: where claims are getting stuck, what's sitting in aging, and where money is going uncollected. We identify the biggest issues and agree on what to tackle first.

  2. 02

    We get your systems in order

    If credentialing or payer enrollment is needed, we start there. We also take over or set up your billing systems so everything flows through one consistent, tracked process.

  3. 03

    We take over the day-to-day

    From scheduling and verification through to billing, posting, and collections, we run the full cycle. You focus on patients; we focus on making sure you get paid for seeing them.

  4. 04

    We track, report, and keep improving

    We send regular performance reports and keep refining the process. If a payer is causing more denials than usual, we address it. If AR days are creeping up, we act on it before it becomes a bigger problem.

Free consultation

Rejections piling up in your clearinghouse?

Tell us what keeps coming back. On a free call we will look at the patterns and how we would fix them at the source.

  • Pick a date and time that suits you
  • Confirmation and calendar invite by email
  • Talk through your billing, denials and collections

Book a call

Choose a time for your call

We call you

No patient information, please (names, dates of birth, diagnoses).