Skip to main content
PortMedica

Service

Appointment Scheduling

A missed appointment is missed revenue. We make sure the schedule stays full and the billing information is right from the very start.

What’s included

Appointment Scheduling

  • Patient appointment booking and coordination
  • Insurance and provider matching at the point of scheduling
  • Demographic and insurance data capture
  • Scheduling system management and oversight
See everything included

Overview

The first step in the revenue cycle.

Getting a patient booked is just the beginning. Poor scheduling creates problems that show up later as rejections and delays: wrong insurance details, unconfirmed providers, missing procedure information. We coordinate scheduling in a way that sets the rest of the billing process up correctly, so the right information is captured before the patient even walks in the door.

Think of scheduling as the first step in the revenue cycle, not a separate administrative task. When it's handled right, every step that follows is smoother.

A doctor on the phone while checking the schedule on a laptop

What's included

What our scheduling service covers.

  • Patient appointment booking and coordination

  • Insurance and provider matching at the point of scheduling

  • Demographic and insurance data capture

  • Scheduling system management and oversight

  • No-show and cancellation tracking to protect schedule utilization

Our process

From onboarding to ongoing revenue, step by step.

We start by understanding where your revenue cycle is today. From there, we take over the day-to-day and keep improving as we go.

  1. 01

    We review your current setup

    We look at how your billing is running today: where claims are getting stuck, what's sitting in aging, and where money is going uncollected. We identify the biggest issues and agree on what to tackle first.

  2. 02

    We get your systems in order

    If credentialing or payer enrollment is needed, we start there. We also take over or set up your billing systems so everything flows through one consistent, tracked process.

  3. 03

    We take over the day-to-day

    From scheduling and verification through to billing, posting, and collections, we run the full cycle. You focus on patients; we focus on making sure you get paid for seeing them.

  4. 04

    We track, report, and keep improving

    We send regular performance reports and keep refining the process. If a payer is causing more denials than usual, we address it. If AR days are creeping up, we act on it before it becomes a bigger problem.

Free consultation

Want scheduling that sets billing up right?

Tell us how scheduling works in your practice today. On a free call we will show you where it causes problems later in the cycle.

  • Pick a date and time that suits you
  • Confirmation and calendar invite by email
  • Talk through your billing, denials and collections

Book a call

Choose a time for your call

We call you

No patient information, please (names, dates of birth, diagnoses).